Terms & Conditions

Effective Date: October 4, 2025
Last Updated: October 4, 2025

Welcome to Insan Bamboo Salt (“Company,” “we,” “our,” or “us”). By purchasing from our online store (the “Site”), you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

Insan Bamboo Salt products are sold in the United States through our official online store.

By using this Site, you confirm that you are at least 18 years old or accessing under the supervision of a parent or guardian.

These Terms govern your access to our website and your purchase of products.

2. Product Information & Disclaimer

Our products, including but not limited to bamboo salt and mineral-based supplements, are traditional wellness and lifestyle products.

No Medical Claims: These products are not intended to diagnose, treat, cure, or prevent any disease. Statements have not been evaluated by the U.S. Food & Drug Administration (FDA).

Any product descriptions are provided for informational and educational purposes only. Please consult with a qualified healthcare professional before use, especially if you are pregnant, nursing, taking medications, or have a medical condition.

3. Orders & Payments

• All prices are listed in U.S. Dollars (USD).
• We accept major credit cards and other payment methods as displayed at checkout.
• Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order in cases of suspected fraud, unauthorized use, or error.

4. Shipping & Delivery

• Fulfillment by Amazon (FBA): All orders placed through our store are processed, packed, and shipped via Amazon’s U.S. fulfillment centers to ensure fast and reliable delivery.
• Shipping times vary based on location. Estimated delivery times are provided at checkout but are not guaranteed.
• Tracking details will be provided once your order has shipped.
• Risk of loss passes to you once the package is delivered by the carrier.
• Customers are responsible for providing accurate shipping information. Incorrect addresses may cause delays or lost shipments.

5. Returns & Refunds

To give customers confidence, we honor Amazon’s return and refund system for orders fulfilled by Amazon.

Unopened and unused products may be returned within 30 days of receipt for a refund, excluding shipping costs.

To initiate a return, please contact us at kim@insan.com for instructions or follow Amazon’s standard return process if applicable.

Refunds will be issued to the original form of payment once products are received and inspected.

6. Intellectual Property

All content on this Site, including logos, images, graphics, text, and product designs, are the intellectual property of Insan Bamboo Salt and are protected under applicable laws.

Unauthorized reproduction or distribution is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Insan Bamboo Salt shall not be liable for any damages arising from the use or misuse of our products, website, or services.

You agree to use our products responsibly and according to instructions provided.

8. Privacy Policy

Your personal information is collected and processed in accordance with our Privacy Policy.

We do not sell or share customer information with third parties except as necessary to process orders, ship products, and comply with legal requirements.

9. Compliance with U.S. Law

All sales are governed by the laws of the United States.

You are responsible for ensuring that our products are legal to import, purchase, and use in your state or jurisdiction.

10. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with the updated effective date.

11. Contact Information

For any questions or concerns regarding these Terms, please contact us:

Insan Bamboo Salt Customer Service
Email: kim@insan.com

© 2025 Insan Bamboo Salt. All rights reserved.